{"id":5929,"date":"2026-06-09T12:06:57","date_gmt":"2026-06-09T12:06:57","guid":{"rendered":"https:\/\/levantic.es\/?page_id=5929"},"modified":"2026-06-09T16:13:51","modified_gmt":"2026-06-09T16:13:51","slug":"condiciones-generales","status":"publish","type":"page","link":"https:\/\/levantic.es\/es\/general-terms-conditions\/","title":{"rendered":"T\u00e9rminos y condiciones generales"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">General Terms &amp; Conditions<\/h1>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> 9 jun 2026<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who we are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These terms apply to the website levantic.es and to the services provided by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Provider:<\/strong> Richard van der Kroft, trading as Levantic<\/li>\n\n\n\n<li><strong>Tax ID (NIF\/NIE\/CIF):<\/strong> Zxxxxxxx<\/li>\n\n\n\n<li><strong>Registered address:<\/strong> Calle Albalat, Moraira (Teulada), Alicante, Spain<\/li>\n\n\n\n<li><strong>Email:<\/strong> info@levantic.es<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In these terms, &#8220;Levantic&#8221;, &#8220;we&#8221; or &#8220;us&#8221; means the above; &#8220;you&#8221; or &#8220;the Client&#8221; means the person or business using our website or services.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Scope and acceptance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These terms govern (a) your use of this website and (b) the services we provide, unless we have signed a separate written agreement with you, in which case that agreement takes precedence on any point it covers. By using this website or engaging our services, you accept these terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may update these terms from time to time. The version in force is the one published here, with its &#8220;last updated&#8221; date, at the moment a contract is formed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Using this website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may use this website for lawful purposes only. You agree not to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>use it in any way that breaches applicable law or these terms;<\/li>\n\n\n\n<li>attempt to gain unauthorised access to, interfere with, or damage the site or its underlying systems;<\/li>\n\n\n\n<li>copy, reproduce or republish its content except as permitted below or with our consent.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The information, articles and resources on this site (including the blog and any answers given by the AI assistant) are provided for general information only. They are not professional, legal, tax or financial advice and should not be relied on as such. Where we describe Spanish regulations, dates or amounts, these can change; you should verify them with the relevant authority or your own adviser before acting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to keep the site available and accurate, but we do not guarantee it will be uninterrupted, error-free, or free of all inaccuracies, and we may change or withdraw content at any time.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Our services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Levantic provides ICT consultancy and related services, which may include strategy and advisory work, web development, AI services, automation, and managed IT and compliance support, as described on our website. The specific scope, deliverables, timeline and price of any work are set out in the quote or proposal we agree with you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our entry-level <strong>Quick Scan<\/strong> is a fixed-scope assessment offered from the price stated on our website at the time. It results in findings and recommendations; it does not commit either party to further work.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Quotes, orders and formation of contract<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prices and descriptions on the website are an invitation to enquire, not a binding offer, unless stated otherwise.<\/li>\n\n\n\n<li>We provide a quote or proposal describing the scope, deliverables, price and conditions of the work.<\/li>\n\n\n\n<li>A contract is formed when you accept that quote in writing (including by email) and, where applicable, pay any agreed deposit.<\/li>\n\n\n\n<li>Anything outside the agreed scope is treated as a change (see clause 8) and may affect the price and timeline.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Prices, invoicing and payment<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prices are quoted in euros (\u20ac) and are <strong>exclusive of VAT (IVA)<\/strong> unless stated otherwise. Applicable VAT and any other taxes are added at the legal rate.<\/li>\n\n\n\n<li>Unless agreed otherwise, we invoice [e.g. a deposit on acceptance and the balance on delivery \/ per milestone \/ monthly for subscriptions].<\/li>\n\n\n\n<li>Invoices are payable within <strong>[e.g. 15 \/ 30] days<\/strong> of the invoice date, by [bank transfer \/ the method stated on the invoice].<\/li>\n\n\n\n<li>For recurring services (subscriptions, managed services), fees are charged [monthly\/annually] in advance and continue until cancelled in line with clause 11.<\/li>\n\n\n\n<li>Late payment: if an invoice is overdue, we may charge statutory late-payment interest and recovery costs under Spanish Law 3\/2004 on combating late payment, and may suspend work or services until payment is received.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your responsibilities as a Client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To let us deliver on time, you agree to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>provide accurate, complete information and the access, accounts and materials we reasonably need;<\/li>\n\n\n\n<li>respond to requests for input, content or approvals without undue delay;<\/li>\n\n\n\n<li>hold the rights to any content, logos or materials you give us to use, and confirm that our use of them won&#8217;t infringe anyone&#8217;s rights;<\/li>\n\n\n\n<li>keep your own backups of important data where you retain control of systems.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Delays or missing information from your side may affect agreed timelines and costs.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Changes to the work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Either party may request a change to the agreed scope. Changes only take effect once both parties have agreed them in writing, including any effect on price and timeline.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Intellectual property<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Our pre-existing materials, methods and tools<\/strong> remain ours.<\/li>\n\n\n\n<li><strong>Deliverables we create specifically for you<\/strong> transfer to you, or are licensed to you, as set out in the relevant quote \u2014 normally on full payment. Until you have paid in full, any licence to use deliverables is conditional.<\/li>\n\n\n\n<li><strong>Third-party components<\/strong> (e.g. WordPress and plugins, themes, fonts, stock assets, software libraries) remain the property of their owners and are subject to their own licences; we pass through the rights granted by those licences but cannot grant more than the owner allows.<\/li>\n\n\n\n<li>You may not resell or sublicense our deliverables except as agreed.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Third-party services and software<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our work often relies on or integrates third-party platforms and software (for example hosting providers, WordPress and its plugins, form and chatbot platforms, AI services, payment and email tools). These are provided by their respective vendors under their own terms and service levels. We select and configure them with care, but we are not responsible for their availability, changes, pricing or discontinuation, or for faults that originate with the third party rather than our work.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Term, cancellation and suspension<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>One-off projects:<\/strong> either party may end the engagement in writing for material breach that isn&#8217;t remedied within a reasonable period after notice. If you end a project part-way through other than for our breach, you pay for the work done and committed costs up to that point.<\/li>\n\n\n\n<li><strong>Recurring services:<\/strong> either party may cancel with <strong>[e.g. 30] days&#8217;<\/strong> written notice, effective at the end of the current billing period. Fees already paid for the current period are not refunded unless the law requires it.<\/li>\n\n\n\n<li>We may suspend services for overdue payment, or where continuing would breach the law or a third party&#8217;s terms.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Confidentiality and data protection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each party will keep the other&#8217;s non-public information confidential and use it only to perform the contract. Where, in delivering our services, we process personal data on your behalf, we act as your data processor and will enter into a data-processing agreement setting out the required terms under Article 28 GDPR. Our handling of personal data through this website is described in our <a href=\"#\">Privacy Policy<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Warranties and disclaimers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We provide our services with reasonable skill and care and in line with the agreed scope. Except as expressly stated and as required by law, we do not give other warranties, and we do not guarantee any particular commercial result (for example specific search rankings, traffic, or business outcomes). Nothing in these terms excludes any warranty or right that cannot lawfully be excluded.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Limitation of liability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the extent permitted by law:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are not liable for indirect or consequential losses, loss of profit, loss of data, or loss of business or goodwill.<\/li>\n\n\n\n<li>Our total liability arising out of or in connection with any engagement is limited to the <strong>fees paid by you for the work giving rise to the claim<\/strong> [or: in the preceding 12 months].<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this clause limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under Spanish law. <strong>If you contract with us as a consumer, your statutory rights are not affected<\/strong> and the limits above apply only as far as the law allows.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. Force majeure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Neither party is liable for failure or delay caused by events beyond its reasonable control (such as outages of essential third-party services, power or internet failure, government measures or natural events). The affected party will inform the other and resume performance as soon as reasonably possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">16. Complaints, governing law and disputes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a complaint, contact us first at <strong>hola@levantic.es<\/strong> \u2014 we aim to resolve issues quickly and fairly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These terms and any engagement are governed by <strong>Spanish law<\/strong>. The parties submit to the courts of <strong>[Alicante \/ the place agreed]<\/strong>, except where mandatory consumer law gives a consumer the right to a different court. If you are a consumer resident in the EU, you may also use the European Commission&#8217;s online dispute-resolution platform: https:\/\/ec.europa.eu\/consumers\/odr.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">17. General<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If any clause is found invalid, the rest of these terms remain in force.<\/li>\n\n\n\n<li>Our not enforcing a term on one occasion does not waive our right to enforce it later.<\/li>\n\n\n\n<li>These terms, together with the relevant quote and our Privacy Policy, are the entire agreement between us on their subject matter.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">18. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Levantic<\/strong> \u2014 info@levantic.es \u2014 levantic.es<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Terms &amp; Conditions Last updated: 9 jun 2026 1. Who we are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-5929","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/pages\/5929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/comments?post=5929"}],"version-history":[{"count":3,"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/pages\/5929\/revisions"}],"predecessor-version":[{"id":5936,"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/pages\/5929\/revisions\/5936"}],"wp:attachment":[{"href":"https:\/\/levantic.es\/es\/wp-json\/wp\/v2\/media?parent=5929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}